Director of Sales - Splendid Venice - Venezia


  • Director of Sales Hotel Splendid Venice - based in Venice (accommodation is not provided)
  • Frequent Domestic/International Travelling required
  • The position reports hierarchically to the General Manager  and functionally to the Group Director of Sales


Job Summary

As Director of Sales you will be accountable for proactively soliciting and handling sales opportunities within the assigned area of responsibility. You will also be assuring that business is turned over efficiently and effectively to guarantee proper service delivery and to meet the expected budgetary goals. You will also assist the business in leading all day-to-day activities related to sales with a focus on building long-term and value-based customer relationships to meet the set expectations.


Main Responsibilities

As Director of Sales you will be a strong ambassador of the business and the properties within the assigned portfolio and therefore, you will be expected to perform the following tasks to the highest standards:

  • Liaise with other sales team members or channels to assure that sales efforts are always coordinated and complementary
  • Build solid relationships with new potential customers while strengthening the one with existing customers
  • Develop relationships within the local community areas to strengthen and expand customer base thus generating new sales opportunities
  • Provide support to the Event Departments by identifying and securing possible sales opportunities
  • Execute and support the back office operational and administrative processes (including and not limited to drafting proposals and/or contracts, handling customer correspondence, etc)
  • Service our customers with the highest level of efficiency in order to secure and strengthen share of the account
  • Assure proper after-sales follow-up with customers to obtain supportive feedback on service and product delivery in order to identify and address possible areas of improvement


Profile Requirements

  • Prior experience in hospitality industry as Director of Sales or Sales Manager
  • Good knowledge of USA and Europe markets
  • Positive attitude, ability to work under pressure and good interpersonal skills
  • Pro-active, self-starter, energetic and highly motivated approach
  • Ability to build solid and long-term professional relationships
  • Excellent customer service skills
  • Excellent English communication skills
  • Good knowledge of second language (French will be considered a preferential requirement)



Gross Annual Salary: to be defined according to the candidate’s competence and experience


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